Security Dealer & Integrator

AUG 2018

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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52 Security Dealer & Integrator / August 2018 Smart Locks: The Smart Home's Entry Point With installation easier than you think, there's no reason to leave them out of your home automation offering By Nick English A significant number of security dealers have recognized the value of selling and installing smart electronic locks. ere are not only revenue opportunities from the locks themselves, but potential RMR from the additional devices and service that the locks can generate. ere are some dealers who are reti- cent about making the change to smart locks due to the perceived difficulty of installation; however, the fact is, smart locks are exceedingly easy for a profes- sional to connect. If you have installed a traditional deadbolt, installing a smart lock should be a piece of cake. Perhaps it stems from getting those dreaded some assembly required toys and games when we were kids (or as parents) that contained hundreds of tiny pieces and a 30-page instruction manual, but for whatever reason, when we hear about a technological inno- vation – such as a smart lock – we assume (or have been told) that the installation will be a frustrating pro- cess. Installers assume they will have to drill a hole in a door or chisel out a frame, or perform some complicated electrical work. is could not be fur- ther from the case. Swapping is Easy If you are replacing a traditional mechanical deadbolt with a smart lock, the hole you need for the smart lock already exists, the door is already chis- eled, and the frame is already cut out; in fact, installing a smart lock is as easy as swapping in a new deadbolt. If the door is brand new, it should already have a pre-cut hole in place. e hole for the mechanical dead- bolt works just as well for a smart lock, and in some cases, the smart lock might be a better fit. Today's smart locks increasingly feature smaller footprints and tapered parts to help ensure that everything fits and the door closes correctly. If the door does not fit aer install- ing a smart lock, odds are that there are issues with the door frame or jamb, not the lock. To address this potential issue, before the old/original dead- bolt is removed, the technician should ensure the bolt is free to move and does not bind up or have issues closing freely. It is important to address issues with the door frame or warping before the electronic deadbolt is installed. When it comes to complicated elec- trical work or wiring, there is none. Smart locks are battery operated and it is easy to pop in a few batteries. Time Is on Your Side Dealers do not want technicians spending hours at one location fid- dling around with a high-tech gadget. Many dealers think they have to allo- cate hours for a smart lock installation, but the reality is that the installation takes a lot less time. is is especially true if the smart lock features one- touch programming. "It should take 30 minutes or less to complete the smart lock installation – about 12 minutes to swap out the door lock; then somewhere between 5 and 15 minutes to upload the lock into the home automation platform, depending what the back-end looks like," explains John Orth, a technician at Guardian Protection Services. "e majority of Residential Security If your technicians have experience installing a traditional deadbolt, installing a smart lock should be simple.

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