Security Dealer & Integrator

SEP 2018

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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Security Dealer & Integrator (USPS 460-650), (ISSN 1941-0891, print; ISSN 2157-507X, online) is published monthly by Endeavor Business Media, LLC. 1233 Janesville Avenue, Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI 53538 and additional mailing offices. POSTMASTER: Send address changes to Security Dealer & Integrator, PO Box 3257, Northbrook, IL 60065-3257. Canada Post PM40612608. Return undeliverable Canadian addresses to: Security Dealer & Integrator, PO Box 25542, London, ON N6C 6B2. Subscriptions: Individual subscriptions are available without charge in the U.S. to qualified subscribers. Publisher reserves the right to reject non-qualified subscriptions. Subscription prices: U.S. $54 per year, $101 two year; Canada/Mexico $74 per year, $143 two year; All other countries $106 per year, $202 two year. All subscriptions payable in U.S. funds, drawn on U.S. bank. Canadian GST#842773848. Back issue $10 prepaid, if available. Printed in the USA. Copyright 2018 Endeavor Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recordings or any information storage or retrieval system, without permission from the publisher. Endeavor Business Media, LLC does not assume and herby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as official expressions of the publishers, unless so stated. The publishers do not warrant, either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions offered by the authors of said articles. MEMBER SECURITY WATCH Industry News and Trends 6 Security Dealer & Integrator / www.SecurityInfoWatch.com September 2018 SEPTEMBER 2018 CONTENTS 10 TOP STORY Monitoring Industry Fights NFPA 72 Changes TMA, other industry officials make final appeal on central monitoring rule Joel Griffin 12 TECH REPORT A New Method of Threat Detection Evolv Technology's solutions combine firearms and explosives screening with facial recognition Joel Griffin 14 INTEGRATORS IN THE NEWS Best Buy Ends Vivint Service; Adds Elder Care Residential and smart home options changing at retailer ALSO: Convergint M&A Update 16 Fresh off the Wire • ADT Bolsters its Cybersecurity Offering • FLIR Invests in Machine Learning • Massive Growth Predicted for Smart Lighting 18 Headlines from SecurityInfoWatch.com Vol. 40 • No. 9 Published by Endeavor Business Media, Inc PO Box 803 1233 Janesville Ave Fort Atkinson WI 53538 800-547-7377 EDITORIAL Editor-in-Chief | Paul Rothman 800-547-7377, ext. 2226 prothman@secdealer.com Editorial Director | Steve Lasky 800-547-7377, ext. 2221 steve@securityinfowatch.com Expert Columnists Ray Coulombe - Tech Trends Greg Kessinger - Fire & Life Safety Timothy J. Pastore - Legal Brief Chris Peterson - Modern Selling PSA Security Network - Insider Intelligence SALES Group Publisher | Nancy Levenson-Brokamp 800-547-7377 ext. 2702 nancy@securityinfowatch.com Northeast US & Eastern Canada | Janice Welch 800-547-7377 ext. 6288 janice@securityinfowatch.com Midwest | Brian Lowy 800-547-7377 ext. 2724 brian@endeavorb2b.com Western US & Western Canada | Bobbie Ferraro 310-800-5252 bobbie@securityinfowatch.com Display/Classified | Kristy Dziukala 800-547-7377 ext. 1324 kristy@endeavorb2b.com PRODUCTION Production Manager | Jane Pothlanski jpothlanski@Southcomm.com Art Director | Bruce Zedler bzedler@Southcomm.com Audience Development Manager | Terri Petitt tpetitt @Southcomm.com ENDEAVOR INC. Chief Executive Officer | Chris Ferrell Chief Revenue Officer | Scott Bieda EVP | Gloria Cosby VP/Group Publisher, Public Safety | Greg Toritto VP Events, Public Safety & Security | Ed Nichols VP, Marketing | Gerry Whitty VP, Production Operations | Curt Pordes VP, Technology | Eric Kammerzelt Director of Finance | Jessica Klug Subscription Customer Service Toll-Free 877-382-9187; Local 847-559-7598 Circ.SecDealer@omeda.com Article Reprints • Brett Petillo Wright's Media 877-652-5295, ext. 118 bpetillo@wrightsmedia.com COLUMNS 8 EDITOR'S NOTE Are you a Whale? It turns out that plain-old phishing is for amateurs Paul Rothman 20 TECH TRENDS Protect your Login Process Summer tech finds: A closer look at an effective method of two-factor authentication and more Ray Coulombe 22 MODERN SELLING Sales KPIs Key Performance Indicators are often the key to success Chris Peterson 24 NEW COLUMN! LEGAL BRIEF 10 Ways to Avoid Being a Cyber Victim How one false email nearly cost one company millions Tim Pastore 82 INSIDER INTELLIGENCE Collaboration Killers Avoid these common hindrances to building strong relationships and moving things forward in your company Kim Garcia DEPARTMENTS 78 MARKETPLACE 81 ADVERTISER INDEX

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