Security Dealer & Integrator

SEP 2018

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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Page 82 of 84

C ollaboration is one of the most import- ant aspects of today's workplace. Even office design professionals now use phrases like "huddle rooms" and "collaborative workspaces" when talking about the physical aspects of an office. If collaboration is at the very core of how we all work, what does this mean for people who do not work well in collaborative environments? We all knew people in school who dreaded group projects and found them frus- trating at best – now they are working professionals whose work likely relies on partnerships with others. As we all advance in our careers and incorporate new technologies into our lives, collab- oration gets even more complex. Collaboration is a necessary tool in every workplace. While it sounds easy on paper, it is perhaps one of the most difficult things to do, especially if that workstyle is not natural. Here are four common collaboration killers and how important it is to avoid them for increased productivity and happiness. Killer No. 1: React First, Listen Second. Being a good listener is at the heart of collaboration. How can you work with others if you never really hear what they are saying – if you are already planning your response before they have finished their sentence? People who feel like they are heard in a group are more likely to participate, feel motivated toward the end-goal and ultimately learn to care about the objective as well. Good listeners do not just sit there and absorb what others are saying – they ask questions and are engaged with the speaker to make sure they understand what is said and not just make assumptions. Killer No. 2: Just Say No. As a leader in a collaborative setting, it is important to take note of how oen you turn down ideas from individuals in a group. While I like to ascribe to the adage that "the best idea wins" – sometimes, coincidentally or not, those best ideas may come from the same person time and again. While the best idea ultimately achieves the goal, it may not be the best approach for ensuring ongoing collaboration within a team. As a leader, try to help your team uncover the roots of good ideas that the team can build on together – so everyone feels they had a part in creating the best idea. Killer No. 3: Lack of Diversity. Diversity of thought and experience in a group is important when it comes to strong collaborative sessions. ere is a lot of value in having different per- spectives in a group setting. e important thing to remember is that all perspectives need to receive equal weight during collaboration regardless of job title or experience, otherwise you run the risk of the group getting nowhere. Killer No. 4: Cooperate vs. Collaborate. A 2015 Harvard Business Review arti- cle by Ron Ashkenas suggests there is a difference between collaboration and cooperation. Ashkenas says that even groups who are marching toward the same goal can "confuse pleasant, coop- erative behavior with collaboration." It is true that many people who are in management positions are there because they are cooperative and easy to work with, but that is not the same thing as being a strong collaborator. Everyone needs to bring their own ideas to the table for discussion – no one should be allowed to show up emptyhanded and just go along with whatever is presented. To take it a step further, collabora- tion is not just about bringing ideas to the table to evaluate and discuss; the real magic of collaboration comes in taking the next step to ensure every- one knows their role for consistent and timely follow through on the decisions made at the table. ■ » Kim Garcia is Director of Marketing for PSA Security Network. To request more info about PSA, visit 82 Security Dealer & Integrator / September 2018 Insider Intelligence BY KIM GARCIA Collaboration Killers Avoid these common hindrances to building strong relationships and moving things forward in your company As a leader, try to help your team uncover the roots of good ideas that the team can build on together – so everyone feels they had a part in creating the best idea."

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