Security Dealer & Integrator

OCT 2018

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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12 Security Dealer & Integrator / www.SecurityInfoWatch.com October 2018 Read the full article: www.SecurityInfoWatch.com/12429926 Tech Report / The industry's top technology news 4.2 million PERS users in 2017 in the Americas. Mobile PERS will be smaller than fixed (landline only) PERS until 2019," Kozak says. "The first cellu- lar-capable Apple watch was released in 2017, and IHS Markit estimates about five million sold annually." Given the advantages offered by the Apple Watch and other wear- able devices, Hanich says PERS pro- viders will likely embrace BYOD as a philosophy and may even begin selling Apple Watches themselves – enabling customers to use them as their mobile monitoring device where the dealer provides profes- sional monitoring, including for in-home devices. "The benefit of professional monitoring is that it cuts down on false positives – and using in-home devices means that the service will detect a fall even if the senior isn't wearing their watch," Hanich says. "When a professional monitor- ing service detects a fall, it will call the senior or someone else in their household to get in touch with them before alerting EMS – this allows the service provider to identify false pos- itives from activities like quickly lying down, or climbing into a car. The Series 4 does not do this." Even with the upfront costs, Kozak says those looking to use the Apple Watch as a replacement for mPERS could see a relatively quick return on their investment. "With a basic plan for a used mobile device, the cost each month could be from $30-$50 – which is less than some mobile PERS providers today, which can cost as much as $60 a month." ■ In addition to being the next "must-have" gadget for techies, the latest version of the Apple Watch could also see a fair share of demand from senior adults as well. While the tech giant's designs on the smart home and connected health markets are certainly noth- ing new, the Apple Watch Series 4 offers several features that could revolutionize the mobile Personal Emergency Response Systems (mPERS) market. Chief among them are the watch's accelerometer and gyroscope which, when combined with custom algo- rithms, enable it to detect hard falls sustained by the user. If a fall is detected, the watch sends an alert to the user that can either be dismissed or used to call first responders. If the user is immobilized for longer than one minute after the notification is sent, the watch will automatically call 911 and send a message with the user's location. Pushing further into the connected health arena, the watch features an electrical heart rate sensor that can take an electrocardiogram (ECG) using a new ECG app developed by Apple. It can also intermittently ana- lyze a user's heart rhythms and send notification if an irregular rhythm – caused by a condition like AFib – is detected by the watch. Kristen Hanich, Research Analyst for Parks Associates, says the Series 4 watch is both a "game-changer and opportunity" for the PERS market. Hanich expects the PERS market to grow by about 60 percent between now and 2022 as the Baby Boomer generation continues to age, and demand for mPERS will more than double during that time span. "Smart watches, especially cel- lular smart watches, will be a big New Apple Watch a Potential Game-Changer for mPERS Series 4 device is able to detect falls and automatically notify first responders Photo: Apple part of that – they are mobile, they look good, and they do not have the stigma associated with traditional PERS devices," Hanich says. Adds Blake Kozak, Principal Analyst for Smart Home and Security Technology at IHS Markit: "Since seniors often balk at having to wear a device around their neck, this could be well received by tech-savvy seniors and caregivers," he says. Impact on PERS Dealers With fall detection and other con- nected health features built into the watch, Apple seems poised to gain significant market share in the PERS sector; however, Kozak says security dealers with more traditional PERS offerings should not panic. A high up-front cost of the watch itself – with a minimum price tag of $400 – combined with the required hard- ware (iPhone 6 or later with the latest iOS software) and cell plan may make it unpalatable for many older con- sumers, at least early on. Kozak adds that the mPERS seg- ment remains smaller than the fixed PERS market, further limiting the immediate impact. "There were about SECURITY WATCH BY JOEL GRIFFIN, EDITOR, SECURITYINFOWATCH.COM ■ The Apple Watch Series 4 can detect hard falls sustained by the user.

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