Security Dealer & Integrator

NOV 2018

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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14 Security Dealer & Integrator / www.SecurityInfoWatch.com November 2018 SECURITY WATCH BY STEVE LASKY, EDITORIAL DIRECTOR Event Report: GSX 2018 From Officers to Integrators Show Floor Q&A: How Allied Universal has transformed itself from a contract guard provider into a holistic security services firm Once known just for its security guard services, Allied Universal – fresh off its mega-acquisition of U.S. Security Associates – is evolving into a provider of comprehensive security solutions, which of course, includes systems integration services. In fact, Allied Universal not only designs a variety of security systems but also offers project management and installation services for projects of various sizes and complexity. It offers installation/integration services for video surveillance, intrusion and access control systems – led by its Site-Control offering, which the company calls “the ideal solution if you do not wish to train or commit staff to manage security systems.” At GSX, this dual function of officers and technology was the focus of SD&I Editorial Director Steve Lasky’s fascinating conversation with Allied Universal CEO Steve Jones and Ty Richmond, who serves as Allied’s President of Integrated Systems. They also chatted about Allied’s new Cycop advanced patrol and reporting program. Here’s an excerpt: Lasky: What’s new at Allied Universal? I know you have had some recent acquisitions. Jones: Several months ago, we announced another large acquisition, U.S. Security Associates out of Atlanta. It actually changes the profile of our business pretty significantly…When we look at the big picture, we view it as taking traditional security guard services companies and traditional systems integration companies and putting them together and being able to go to a customer with truly comprehensive security solutions. (We want to) sit down with a customer and say, ‘Let’s talk about your overall security program – not just guarding and not just systems and technology, let’s talk about how we better manage that entire program.’ We think we’ve cracked the code with regards to the blending of multiple technology products and those services, and putting those in with our security man guarding operations. We’re going to be able to go to market and offer customers something they haven’t really been offered. Richmond: We are talking about risk; we are talking about convergence; and we are talking about how tools and technology are able to make us more efficient and more capable from a risk mitigation standpoint. (Our Cycop) tool is going to enable us to not only provide that kind of predictive and prescriptive analysis for our security officers, it is going to allow us to integrate with traditional electronic security. We definitely see the evolution of the security officer and becoming an asset in a very different way than historically – not only because of the type of technology and information they have at their fingertips, but also their integration with the other technology solutions and the client’s operations. That’s the convergence issue we are hearing about.” Lasky: What are your end-user customers looking for…Are they looking for you to come to them saying, ‘This is what we can bring to the table from a technology perspective, and the officers are going to be trained to meet that need’? Jones: Regardless of the customer and how technology savvy they are, one of the biggest challenges is having someone analyze and evaluate the data and then try to take that data and make (decisions) about it. The game-changer here is our ability to use artificial intelligence to be able to do that. That is changing the equation now for the customer, (so they) don’t have to hire 10 analysts to analyze all the information that is occurring on their property. We can analyze that information for them. (They) can take those dollars and re-deploy (them) for additional personnel, additional systems and technology. Lasky: Do you look at robotics as a threat, an ally or a potential partner? Richmond: We see the robot as an asset that integrates with man guarding operations. Our customers see value in robots. To us they are a device that provides intelligence and information and situational understanding of the environment. ■ Listen to the full interview with Allied Universal live from GSX: www.SecurityInfoWatch.com/12434232 ■ Allied Universal's Ty Richmond, President of Integrated Systems Technology and Steve Jones, CEO, sat down with SD&I Editorial Director Steve Lasky for an exclusive show floor interview.

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