Security Dealer & Integrator

NOV 2018

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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November 2018 www.SecurityInfoWatch.com / Security Dealer & Integrator 39 2018 STATE OF THE SECURITY INDUSTRY REPORT Access the full report online at www.securityinfowatch.com/12432021 Sponsored by HID Major Technology Disruptors Respondents were asked what you view as the major and key technology disrupters in the security industry. They were asked to select their Top 3 disrupters. Here are their responses in order of priority. 1. Cybersecurity 51.9% 2. Cloud-Base Services 40.6% 3. Internet of Things 25.7% Smart home/business technologies 25.7% Mobile Apps 24.3% AI (Artificial Intelligence) 22.4% Social Media 21.9% Big Data/Data Mining 20.9% Wireless Smart Edge Devices 17.6% Bluetooth/NFC 10.0% Multi-Factor Authentication/Biometrics 9.0% Gun-shot sensors/analytics 6.2% *Other 3.3% "Major retailers and technology companies will continue to develop technologies for smartphones, tablets, TVs, and other connected home products. It is our job as integrators to adapt these products/technologies into our own business strategies." – Matthew Zucker, President of Sales, Beacon Protection Industry Disruptors Are All in the Network According to our Security Dealer & Integrator magazine in a recent issue, things are changing in so many ways: market construction and consolidation; the rapidly evolving technology landscape; the entrance of new players into the marketplace; even the overall business structure of the traditional security dealer and/or integrator. For integrators, hardware commoditization means the days of reaping healthy profit margins on the products themselves are nearing an end. For alarm dealers, the proliferation of Do-it-Yourself and smart home technology continues to alter the traditional RMR business model of monitoring contracts – so much so that it is affecting the overall valuation of RMR and security companies in general. Change, of course, presents both challenges and potential opportunities for companies that are willing to embrace it. A good example is the rise of the cloud and the ability to capitalize on Software-as-a-Service (SaaS) and Infrastructure-as-a-Service (IaaS) offerings. As one integrator said; "The reality today is less about the technology buzzwords, like the Cloud or IoT, than it is about whether the existing systems at a client facility are up to par and integrated both physically and virtually. Sometimes merging old communication and server technology with new requires bridging a networking and technology span of 30 years or more." The one constant security businesses can count on is the need to adapt to always-evolving technology. One trend or technology may be on its way out the door, but there is always another waiting in the wings to take its place. That said, the rise of new technologies often opens the door to opportunity, and it likely will again in 2018. More than 90% of all integrator respondents to the survey consider cybersecurity and Cloud-based sevices as the two biggest technology disruptors in the security industry. One notable stat shows that Smart Home & Business technologies rocketed from eighth on the 2017 to fourth in 2018 – a jump off close to 7%, while social media fell 7% from last year.

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