Security Business

MAR 2019

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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March 2019 Contents Vol. 41 • No. 3 Partners in Profit: AI & RMR Artificial intelligence is poised to be the game-changer that helps advance security integrators' transition to a managed services business model Ray Bernard 36 COVER STORY ISC WEST PREVIEW 66 Integrator Education at ISC West 2019 Check out these key integrator-focused sessions during your trip to Las Vegas 70-90 PRODUCT SPOTLIGHT Annual ISC West Product Preview Take a virtual walk around the show floor with this exclusive look at more than 125 products that will be on display in Vegas! Use this section as a guide to plan your show visit, or if you can't make it to the event, check out the products that should be on your radar. FEATURE ARTICLES 24 HIRING & RECRUITING Go 'Gig' or Go Home A closer look at outsourced labor – aka, the gig economy – and how it has worked for security integrators Deborah L. O'Mara 30 EMERGING SERVICES Cybersecurity Services: The Next Logical Step Savvy integrators are graduating from the concept of convergence to the reality of offering cyber protection Rob Simopoulos 44 VIDEO SURVEILLANCE Thermal Thrives in Data Centers The technology is a perfect fit for integrators serving this fast-growing vertical Tony DeStefano 46 VIDEO SURVEILLANCE Optimized Video Storage With AI and other features creating more data exponentially, surveillance-optimized hard drives may offer a solution Jessica Burton 52 ACCESS CONTROL Cloud-Based Access Control: The Cyber Pitch How to use the cybersecurity angle to convince customers to make the switch to a hosted solution Josh Perry 58 RESIDENTIAL SECURITY Survival of the Fittest How traditional residential security integrators can survive in the face of new and disruptive threats John Cerasuolo 62 FIRE & LIFE SAFETY Drawing the Wrong Conclusions A story of forgotten fire equipment, a showdown with AHJs and a headache for a fire alarm designer and installer Greg Kessinger 92 YOUR BUSINESS Ready for Launch? 10 keys to making the right moves and avoiding potential pitfalls when adding a new service or technology to your offering Kirk MacDowell 98 YOUR BUSINESS Beyond Licensing Compliance Staying legal means more than managing licenses – it requires education as well Connie Moorhead 24 4 Security Business / / March 2019

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