Security Business

MAR 2019

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

Issue link: https://sdi.epubxp.com/i/1095589

Contents of this Issue

Navigation

Page 7 of 109

Security Business (USPS 460-650), (ISSN 1941-0891, print; ISSN 2157-507X, online) is published monthly by Endeavor Business Media, LLC. 1233 Janesville Avenue, Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI 53538 and additional mailing offices. POSTMASTER: Send address changes to Security Business, PO Box 3257, Northbrook, IL 60065-3257. Canada Post PM40612608. Return undeliverable Canadian addresses to: Security Business, PO Box 25542, London, ON N6C 6B2. Subscriptions: Individual subscriptions are available without charge in the U.S. to qualified subscribers. Publisher reserves the right to reject non-qualified subscriptions. Subscription prices: U.S. $54 per year, $101 two year; Canada/Mexico $74 per year, $143 two year; All other countries $106 per year, $202 two year. All subscriptions payable in U.S. funds, drawn on U.S. bank. Canadian GST#842773848. Back issue $10 prepaid, if available. Printed in the USA. Copyright 2019 Endeavor Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recordings or any information storage or retrieval system, without permission from the publisher. Endeavor Business Media, LLC does not assume and herby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as official expressions of the publishers, unless so stated. The publishers do not warrant, either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions offered by the authors of said articles. SECURITY WATCH Industry News and Trends DEPARTMENTS 102 MARKETPLACE 105 ADVERTISER INDEX March 2019 Contents Vol. 41 • No. 3 Published by Endeavor Business Media, LLC PO Box 803 1233 Janesville Ave Fort Atkinson WI 53538 920-563-6388 800-547-7377 EDITORIAL Editor-in-Chief | Paul Rothman 800-547-7377, ext. 2226 prothman@securitybusinessmag.com Editorial Director | Steve Lasky 800-547-7377, ext. 2221 steveo@securityinfowatch.com Expert Columnists Ray and Brian Coulombe - Tech Trends Greg Kessinger - Fire & Life Safety Timothy J. Pastore - Legal Brief Chris Peterson - Modern Selling PSA Security Network - Insider Intelligence SALES Group Publisher | Nancy Levenson-Brokamp 800-547-7377 ext. 2702 nancy@securityinfowatch.com Northeast US & Eastern Canada | Janice Welch 800-547-7377 ext. 6288 janice@securityinfowatch.com Midwest | Brian Lowy 800-547-7377 ext. 2724 brlowy@endeavorb2b.com Western US & Western Canada | Bobbie Ferraro 310-800-5252 bobbie@securityinfowatch.com Display/Classified | Kristy Dziukala 800-547-7377 ext. 1324 kdziukala@endeavorb2b.com PRODUCTION Production Manager | Jane Pothlanski jpothlanski@endeavorb2b.com Art Director | Bruce Zedler bzedler@endeavorb2b.com Audience Development Manager | Terri Petitt tpetitt @endeavorb2b.com ENDEAVOR BUSINESS MEDIA, LLC Chief Executive Officer | Chris Ferrell Chief Revenue Officer | Scott Bieda Chief Operations Officer | Patrick Rains Chief Technology Officer | Eric Kammerzelt Controller | Angela Mitchell Director of Finance | Jessica Klug EVP/Group Publisher | Amy Mularski VP, Production Operations | Curt Pordes General Counsel | Tracy Kane Subscription Customer Service Toll-Free 877-382-9187; Local 847-559-7598 Circ.SecDealer@omeda.com Article Reprints • Brett Petillo Wright's Media 877-652-5295, ext. 118 bpetillo@wrightsmedia.com 6 Security Business / www.SecurityInfoWatch.com / March 2019 10 TOP STORY ADT Acquires DIY Security Pioneer LifeShield Acquisition marks the third time in six years that ownership of the company has changed hands Joel Griffin 12 EVENT WATCH New SIA Event Focuses on Young Security Pros AcceleRISE – set for August 2019 in Minneapolis – is aimed at recruiting and retaining Millennials Joel Griffin 14 Fresh off the Wire • Alarm Industry Mourns Loss of George P. Gunning • ADT to Leverage FirstNet for Security Monitoring • Lowe's Shutters Smart Home Platform 16 Headlines from SecurityInfoWatch.com COLUMNS 8 EDITOR'S NOTE The Puck Stops Here Why integrators should be deeply involved in active shooter defense training Paul Rothman 18 TECH TRENDS Changing Batteries Half the weight of its traditional counterparts, lithium ferrophosphate (LFP) batteries can be recharged quickly and repeatedly Ray Coulombe 20 MODERN SELLING 6 Ways to be a Better Listener Listening skills are becoming more difficult to maintain, but they are a key to success for a sales professional Chris Peterson 22 LEGAL BRIEF Legal Ramifications of Customer Theft Dishonest sales practices hurt the customer, hurt alarm companies and hurt the industry Timothy J. Pastore 106 INSIDER INTELLIGENCE Make Time for Strategy Finding time to work on the big-picture goals of the business is part of your responsibility as a leader Kim Garcia

Articles in this issue

Links on this page

Archives of this issue

view archives of Security Business - MAR 2019