Security Business

APR 2019

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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42 Security Business / www.SecurityInfoWatch.com / April 2019 No. 1 Select Success Backed by 40-plus years of experience and an aggressive acquisition strategy, Select Security is the 2019 Fast50 fastest-growing security integration company By Paul Rothman During the course of a 40-plus year run as a business owner in the security industry, Patrick Egan has seen it all – the rise and fall of telephone-based security alarms; the analog-to-digital revolution; the entrance (and often, exit) of powerful businesses and players into the security market – the list goes on. “I remember being in alarm association meetings years ago, where everybody was complaining about the doorknockers, and I stood up and said, ‘You can’t just have your customer be your customer for 20 years and never reach out to them again, and never talk to them about upgrading,’” Egan says. “A few years later, I remember guys saying, ‘I’m not going to do door locks – we are not locksmiths or carpenters,’ and ‘I’m not doing thermostats – those are for HVAC guys, and we are not good at that.’ “Technology changes, and today you have got to do it all,” he continues. “Years ago, we interviewed and hired a technician with a tool belt; now, you better have a laptop, not necessarily a tool belt. The company needs to move forward at the same or exceeding the rapid pace of the technical changes.” Change on the security business front can come in many forms – from technology, to technicians, to acquisitions – whether they are residential or commercial focused. Coping with

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