Security Business

APR 2019

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

Issue link: https://sdi.epubxp.com/i/1105948

Contents of this Issue

Navigation

Page 44 of 68

44 Security Business / www.SecurityInfoWatch.com / April 2019 but also as far west as Albuquerque. “A company of the size we are today is a very different animal than when I started Select Security in 2003,” Egan says. “Who would have thought that 16 years later, we would have more than 80,000 customers and 24 branch offices.” Tying it all Together Egan admits that “finding (acquisition) opportunities is not hard – there are plenty out there.” The hard part comes next, when someone is tasked with folding these acquired companies – and their varying vendor partners, installation procedures, sales tactics, compensation plans, and the list goes on – into an already successful operation. That task falls on industry veteran Steve Firestone, Select Security’s President, who joined the company in 2012 to oversee its day-to-day operations. “We have a very disciplined integration process, where we have a timeline that runs from the moment we hear about an acquisition opportunity all the way through the closing of the acquisition and 30, 60 and 90 days post-acquisition,” Firestone explains. “It is a process with clearly defined responsibilities on every possible line item of integrating that business into ours – ranging from how new people will be compensated, to what does the signage will look like on the building that we acquired, to central station-related issues, product rollout and transferring third-party vendor relationships with back-end service partners like Alarm.com. It is a disciplined, repeatable process that we try and follow with every single acquisition.” Firestone says the secret to Select Security’s acquisition strategy lies in its ability to provide a disciplined and repeatable process to the integration of the new customers and employees. To that end, Select Security has a dedicated team, led by Steve Roy, Director of Acquisition Integration and Technology Services, who is also a member of Select Security’s senior leadership team. Joining Roy in this effort includes the rest of the senior leadership team: Bob Grove, VP of Operations; Rich Henry, VP of Sales; Joseph Mitton, Director of Marketing & Customer Experience; Alex Nitterhouse, Director of Sales Operations; Kip Luscian, Director of Administrative Services; and Bob Houck, Controller. “When you do acquisitions, you get companies that may have sold a variety of different products over the lifespan of their business,” Firestone adds. “Now that they are our customers, we need to service the products Every year, Select Security recognizes individuals who have made a positive impact on the company and the community. These award winners are inducted into its President's Club. Select Security Acquisition Timeline – 2017-18 Jan. 2017 George M. Brobeck Co., Aliquippa, Pa. April 2017 Carolina Security Holdings LLC, Charlotte May 2017 Southern Security Services, Nashville June 2017 AlarmForce LP, Canada; and Trinity Security Systems, Elizabethtown, Pa. Oct. 2017 Tennessee Valley Protection Services, Huntsville, Ala. Nov. 2017 Security Consultants Inc., Memphis Dec. 2017 Alert Alarm Systems Inc., Paducah, Ky. Feb. 2018 State Security, Roanoke, Va.; Garden State Fire & Security Alarm Co., Matawan, N.J.; Armed Response Team Inc., Albuquerque March 2018 DFW Security, Ft. Worth, Texas (Accounts Purchase) April 2018 Interactive Alarms, Nashville; YPS Integrated Systems, Warren, Ohio May 2018 Universal Electronics, Dallas

Articles in this issue

Links on this page

Archives of this issue

view archives of Security Business - APR 2019