Security Business

JUN 2019

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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34 Security Business / / June 2019 Back to School SECURITY A Closer Look: EAGL Gunshot Detection There are a variety of options on the market, but Convergint is often approached about EAGL, a manufacturer of wireless gunshot detection technology. My first exposure to EAGL was during a project for an airport in need of gunshot detection, but with the challenge of changing wall configurations – meaning we needed a wireless solution. We have used EAGL Firefly technology in wireless gunshot detection technology applications for indoor/outdoor locations and temporary installations. The product analyzes the wave form and energy levels of detected sounds to determine whether a firearm had been discharged. It runs on a proprietary wireless network, with the sensors wirelessly connecting back to receivers called nodes, which are hardwired to the EAGL server. These sensors are battery powered, and the batteries should be checked yearly or quarterly, due to the critical nature of gunshot detection. We have had several clients look to this technology for temporary deployments where there may not be a power source or a network. The EAGL systems can be used as a standalone system, with sensors, nodes and cameras display on its Adaptive Response System that provides notifications, camera views, and automated call processes. The data can also be integrated with a VMS or PSIM platform like Genetec, where the gunshot detection sensors act like any other piece of detection hardware. When a client needs a very adaptable deployment strategy, low-power, wireless solutions are the way to go. Commonly, this is for indoor and outdoor deployments, construction occurring where they may need to move their devices in the future, and in some cases, they are leasing a space and cannot make permanent changes to the building. In my experience, the most common locations where we look to EAGL are areas under construction. We have had many organizations tell us they are not interested in gunshot detection until construction is complete, but you should not wait until that point to keep a facility safe from gunshot threats. Another common reason clients ask us to evaluate EAGL is outdoor applications. With EAGL, the sensors can be utilized indoor or outdoor, so long as they are calibrated to the location. ■ – Matt Powell The First Step: Planning The first questions we ask clients are about their planning – assuming gunshot technology has been put in place and an incident happens, what is the plan? Gunshot detection puts them in the moment, transitioning their position from reactive to proactive; however, what is done during and after is up to the particular end-user. Here is an evaluation checklist to use when acting as a trusted advisor for your client in creating that plan: During an Event • Who is in control? • What is your chain of command? • Will you use manual or automatic communications? • How will you work with law enforcement? • How will you work with media? • How will you work with the public? After the Event • How will you work with media? • What about items left behind? • What will you do about work stoppage and getting “back to business?” • How will you provide comfort and assistance? Clients often focus so much on what will happen during such a situation that they forget about the aftermath. In public places, such as an airport or mall, the after-effects can seem insurmountable. For example, in a public space, how will they address the thousands of personal items left behind due to an evacuation? These are good evaluation questions, but a plan that is not trained and rehearsed by staff is not actionable. You must help your clients test the plan, identify its weak points and address them. Controlling the public reaction is challenging, but if lots of effort is dedicated to training and it is rehearsed often, preparedness will help in the wake of an incident.

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