Security Business

JUN 2019

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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Page 44 of 59

June 2019 / / Security Business 45 An added bonus is end-user training and pre-installation orientation to help with everyday operation, troubleshooting and daily maintenance. Factor No. 6: Safety When people pass through automatic entrances with moving barriers, there is the chance of contact and potential injury. The key to avoiding this is finding a balance between the security and safety level needed, with a throughput level that works for the user. Proper training helps personnel use entrances more safely, along with visual instructions in clear view of all users. The card reader itself should be clearly visible and placed where it can be accessible well in advance of the entrance opening – this way it is more likely to be used correctly and allows enough time for the entrance to open as needed. The entrance itself should be configured to allow enough time for each individual to pass through. A balance point must be found with security and throughput, as more time increases the potential for tailgating, piggybacking or the formation of a long line. Factor No. 7: Service Not all providers offer the same level of service and support. Over the life of a security entrance, this increases the total cost of operations (TCO), both for the entrance itself and for the organization as a whole. Including service in your consideration will help your customer maximize their return on investment (ROI). If a security entrance goes out of service, traffic may stack up at other secure entrances and the customer may need to hire security staff to maintain the level of security. Opening additional entry points could also make it easier for an unauthorized individual to slip through, increasing the potential for risk, theft and liability. The longer the security entrance is out of service, the more the costs mount and the greater the risk of additional negative outcomes. In assessing the various manufacturers, be sure to consider technical support, maintenance agreements and replacement parts. Look at where service technicians are located, which will influence the length of time it takes them to reach a job site. Factor No. 8: Culture Deploying security entrances at a facility can constitute a significant change for employees. Before the installation, it is important to consider and understand the values, environment and personality of the user’s organization and personnel. Find out how employees have reacted to changes in the past, if they have used security entrances, and what steps management has planned for training and orientation. The new entrances should always be presented to onsite staff as a positive action being taken to help maintain a safer environment and improve peace of mind during their workday. Maintaining open communication – along with responsiveness to any issues and complaints that arise during and after the implementation – will help your customer ease adoption and satisfaction, and ultimately lead to a successful installation. ■ » Greg Schreiber is Senior VP of Sales for Boon Edam. Request more info about the company by visiting the SecurityInfoWatch Online Buyer’s Guide at: deister electronic Intelligent Locks Smart Storage Vehicle Identification Access Control Key Management The Deister you need to know Request information:

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