Security Business

JUL 2019

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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6 Security Business / www.SecurityInfoWatch.com / July 2019 July 2019 Contents SECURITY WATCH Industry News and Trends 10 TOP STORY Panasonic to Spin off its Security Systems Business New company to be branded as Panasonic i-PRO Sensing Solutions Co., with private equity group holding majority stake Joel Griffin 12 VIDEO SURVEILLANCE A New Day Dawns at Pelco Iconic video surveillance manufacturer set to chart new industry course under private equity ownership Joel Griffin 14 ASSOCIATION NEWS ESA Votes to Transform State Chapter Program Association aims to revamp outdated program by allowing security companies to join state or national organizations individually Paul Rothman 16 MARKET FOCUS Retail Shrink Tops $50B in 2018 Loss prevention pros report increasing concerns with cybercrime and fraud schemes in annual NRF survey Joel Griffin 18 Fresh off the Wire • Vector Security Acquires ADS Security • ADT Awarded $4M in Lawsuit against Alder • Industry Events Calendar 20 Headlines from SecurityInfoWatch.com COLUMNS 8 EDITOR'S NOTE Farewell to an Industry Pioneer Remembering Security Dealer magazine founder Arnold Blumenthal, who passed away on June 29 Paul Rothman 22 TECH TRENDS The Promise of 5G Why integrators should be positioning themselves now to o‚er more cloud- based services in the future Ray Coulombe 24 LEGAL BRIEF A Tale of Two Cities Differing legislative approaches to false alarm reduction in Georgia and Tennessee Timothy Pastore 26 MODERN SELLING How to Create an 'Addicted Customer' Loyalty may be dying in today's sales world, but these tips will ensure customers will never buy from anyone else Chris Peterson 58 INSIDER INTELLIGENCE How the Cloud will Transform your Business The security industry has come a long way from VCRs and Vidicon tubes Stuart Clapp DEPARTMENTS 50 NEW PRODUCTS 54 MARKETPLACE 57 ADVERTISER INDEX Security Busines Vol. 41 • No. 7 Published by Endeavor Business Media, LLC 1233 Janesville Ave Fort Atkinson WI 53538 920-563-6388 800-547-7377 EDITORIAL Editor-in-Chief | Paul Rothman 800-547-7377, ext. 2226 prothman@securitybusinessmag.com Editorial Director | Steve Lasky 800-547-7377, ext. 2221 steveo@securityinfowatch.com Expert Columnists Ray and Brian Coulombe - Tech Trends Greg Kessinger - Fire & Life Safety Timothy J. 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