Security Business

MAR 2014

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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Page 67 of 117

hese days, nearly everyone knows about "the cloud." Most people think of it as a convenient place for storing digital music or a free email service. Businesses have been using cloud-based services for years to reduce operational costs and streamline processes. While hosting a security system in the cloud is a relatively new concept, the trend is grow- ing. Security offerings, like hosted access con- trol, provide convenience and cost savings to the end-user, and an opportunity for dealers to secure new business and recurring revenue. The expectation for a connected lifestyle has put pressure on the security industry to offer solutions that enable instant access to informa- tion and remove complexity without sacrificing security. Dealers who understand the benefits of hosted solutions are best equipped to provide customers with complete connectivity and the ease-of-use they desire. Mobility, Instant Notification and Cost Savings The main end-user benefit of a hosted sys- tem is the ability to access information from anywhere. Many systems include downloadable apps with a simple log-in that offers complete system control. The dealer can also notify a cus- tomer if the system goes offline or if an incident occurs. Remote access helps end-users rest easy knowing if a security event happens — such as a door being held or forced open — they can quickly access the information necessary to determine the threat and take action. Most hosted services do not require a steep investment in infrastructure and support. Manufacturers host the services that dealers and users access over the web. Installation is easier because there is no software to install and dealers no longer have to face system or OS compatibility issues. Control panel hardware is easy to set up because most connect automati- cally to the cloud with minimal configuration. An ongoing goal for manufacturers is to develop hosted technologies that enable a sys- tem to scale a number of doors and extend to multiple locations without driving up cost. Additionally, many hosted access systems that stretch across locations can be managed from one interface using a single login. This feature appeals to smaller companies that need to secure several doors, or franchises with more than one store or location. The cloud eliminates the need for setting up disparate systems and brings control over all access points to one system — saving the end- user time and money. Connecting Business to Lifestyle By adding technologies that promote a con- nected lifestyle to their portfolio, security deal- T 66 | SD&I | March 2014 ACCESS CONTROL By John Smith How to leverage your commercial customers' connected lifestyle at home to gain RMR Selling the Cloud SDI_66-69_0314 Smith AccessControl.indd 66 3/5/14 1:42 PM

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