Security Dealer & Integrator

JUL 2016

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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July 2016 www.SecurityInfoWatch.com / Security Dealer & Integrator 63 Ask the service provider to facilitate discussions between you and several integrators who have provided the service to their customers — this will help you set your customer's expectations, and help you price the services appropriately. Ease of Transitioning to Different Offering If for any reason the cloud-based application turns out to be unac- ceptable or fails in some way, how difficult will it be to transition your customer to another product or system? You should be prepared to answer this question from your customer. Will the customer be able to fall back to their previous solution, at least temporarily, or will an entirely new cloud-based solution be the only option? ■ Editor's Note: Look for fol- low-up articles in the coming months, with various perspec- tives on cloud-computing-related opportunities for integrators. » Ray Bernard, PSP CHS-III, is the principal consultant for Ray Bernard Consulting Services (RBCS), a firm that provides security consulting services for public and private facilities (www.go-rbcs. com). He is a Subject Matter Expert Faculty of the Security Executive Council and an active member of the ASIS International member councils for Physical Security and IT Security. Cyber Security and Business Continuity A good cybersecurity resource is the Cloud Security Alliance (CSA) and its Security Trust & Assurance Registry (STAR) pro- gram — available at cloudsecurityalliance. org/star — which documents provid- ers from at least at the self-assess- ment level. At the time I wrote this article, Brivo was the only physical security industry company that was listed in the registry, at http:// bit.ly/brivo-systems-csa-star. Business continuity: Consider the ways that the cloud-based application could become unavail- able, and if the application's usual Internet connection could fail. What alternative Internet connec- tion can the organization make use of in such a case? If the customer organization does not already have Internet continuity addressed, you will need to provide them with an appropriate solution. How and where will the data in your customer's cloud-application be backed up, and how will your customer access or download that data, in case of the need to transition to a different product or service? Ease of Adoption/ Implementation It is important to determine how easy it will be for your customer to adopt the cloud-based appli- cation. What changes will be required to the way they usually work because of the application? How easy it will be for you to sup- port the application's implementa- tion? How much training will the customer need? o.2 • February 2016 Powered by Experienced integrators offer their individual takes on one of their most important challenges: recruiting and training Attracting Talent to Security Special Section 5 ways to attract new talent p.26 Getting the most from Millennials p.28 Technician training p.30 Groom your account executives p.32 Background checks & RMR p.34 West ucation ssion views more st50 Deadline oming! ur entry in by Feb. 26 Vol.37 No.10 • October 2015 FTC Throws Down the Cyber Security Gauntlet The Federal Trade Commission is now in the position to police American companies on their cyber security, which could be a golden opportunity for security integrators page 18 IoT and the 2G Sunset page 24 Intrusion Detection Products page 6 Federal Trade Commission Chairwoman Edith Ramirez Powered by Special Section: central Station Monitoring Resource Guide page 41 o.12 • December 2015 In Focus Healthcare Security From regulations to technology, the healthcare landscape is rapidly changing, and integrators must stay up to date to find and keep the business Starts on page 24 More Healthcare: Large-Scale Systems Integration page 26 Access Control Trends page 32 Badging Innovations page 36 Security Gives Back Honoring your charitable efforts page 52 Bonus Publication Enclosed The security industry's product guide BIG BOOK Vol.37 No.9 • September 2015 Powered by Front-line experts from across the country weigh in on security technology trends, standards, RMR and more Technology page 22 inteGRatoR Roundtable: Emerging More T Products R ASIS Product Preview Also In This Issue: The Promise of H.265 page 28 Monetizing Mobile Credentials page 44 Inside the New NFPA 4 Standard page 60 80 o.11 • November 2015 by 1 1 N o v e m b e r 2 0 1 5 Also: ASIS Technology Wrap-up page 16 RMR Sales Tactics page 44 Recruiting from the Military page 48 om video to access control nd beyond, cutting the cord s having a huge impact on egrators, installation d ease of use Page 20 ireless Network Design page 22 ireless Product Spotlight page 36 Renew/ Subscribe to Security Dealer & Integrator today! FREE! GO TO www.securityinfowatch.com/ subscribe and enter priority code 2016MAG Information is POWER. R ene W S ub S c R ibe in F o RM ation i S po W e R Other Articles in this Series This is the third article in Ray Bernard's series dealing with cloud-based systems Here are links to the other articles: • Avoid Key Cloud Services Mistakes (SD&I; March 2016) www.SecurityInfoWatch.com/12177153 • Cloud Computing: Clarity or Confusion? (SD&I; June 2016) www.SecurityInfoWatch.com/12211857

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