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Security Dealer & Integrator (USPS 460-650), (ISSN 1941-0891, print; ISSN 2157-507X, online) is published monthly by SouthComm Business Media, LLC. 1233 Janesville Avenue, Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI 53538 and additional mailing offices. POSTMASTER: Send address changes to Security Dealer & Integrator, PO Box 3257, Northbrook, IL 60065-3257. Canada Post PM40612608. Return undeliverable Canadian addresses to: Security Dealer & Integrator, PO Box 25542, London, ON N6C 6B2. Subscriptions: Individual subscriptions are available without charge in the U.S. to qualified subscribers. Publisher reserves the right to reject non-qualified subscriptions. Subscription prices: U.S. $52 per year, $98 two year; Canada/Mexico $72 per year, $139 two year; All other countries $103 per year, $196 two year. All subscriptions payable in U.S. funds, drawn on U.S. bank. Canadian GST#842773848. Back issue $10 prepaid, if available. Printed in the USA. Copyright 2016 SouthComm Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recordings or any information storage or retrieval system, without permission from the publisher. SouthComm Business Media, LLC does not assume and herby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as official expressions of the publishers, unless so stated. The publishers do not warrant, either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions offered by the authors of said articles. 20 TECH TRENDS The Power to Learn It is still early, but security manufacturers are actively building deep learning capabilities into video products Ray Coulombe 22 LEGAL WATCH The PERS Path to Profits A standard alarm contract just won't suffice when it comes to Personal Emergency Response Systems Eric Pritchard 24 PEOPLE POWER Overtime Pay Changes Official New FLSA minimum wage and overtime rules go into effect Dec. 1 — here's what you need to know Claudia St. John DEPARTMENTS 70 MARKETPLACE 73 ADVERTISER'S INDEX 74 LAST WORD: CAUGHT ON CAMERA AT ESX 2016 MEMBER 6 Security Dealer & Integrator / www.SecurityInfoWatch.com July 2016 July 2016 Contents EDITORIAL Editor-in-chief | Paul Rothman PO Box 366 1595 Peachtree Parkway, Suite204 Cumming, GA 30041 800-547-7377, ext. 2226 prothman@Southcomm.com Editorial director | Steve Lasky 800-547-7377, ext. 2221 slasky@Southcomm.com Expert contributors Ray Coulombe - Tech Trends Greg Kessinger - Fire & Life Safety Eric Pritchard - Legal Watch HR Group - People Power SALES Group publisher | Nancy Levenson-Brokamp 800-547-7377 ext. 2702 nbrokamp@Southcomm.com Northeast US & East Canada | Janice Welch 800-547-7377 ext. 6288 jwelch@Southcomm.com Midwest | Brian Lowy 800-547-7377 ext. 2724 brlowy@Southcomm.com Western US & Western Canada | Bobbie Ferraro 310-545-1811 bferraro@Southcomm.com Display/classified | Kristy Dziukala 800-547-7377 ext. 1324 kdziukala@Southcomm.com PRODUCTION Production manager | Jane Pothlanski 800-547-7377 ext. 6296 jpothlanski@Southcomm.com Art director | Bruce Zedler bzedler@Southcomm.com Audience development manager | Sue Hanson shanson@Southcomm.com SOUTHCOMM INC. Chief executive officer | Chris Farrell Chief financial officer | Ed Tearman Chief operating officer | Blair Johnson EVP, public safety & security | Scott Bieda VP Events, public safety & security| Ed Nichols VP, production operations | Curt Pordes VP, technology | Eric Kammerzelt Subscription customer service Toll-Free 877-382-9187; Local 847-559-7598 Circ.SecDealer@omeda.com Article reprints • Brett Petillo Wright's Media 877-652-5295, ext. 118 bpetillo@wrightsmedia.com Published by SouthComm Business Media, Inc PO Box 803 1233 Janesville Ave Fort Atkinson WI 53538 920-563-6388 800-547-7377 SECURITY WATCH 10 COMCAST AND ALARM.COM CARVE UP ICONTROL NETWORKS Converge platform folded into Xfinity Home; Connect and Piper business units sold to Alarm.com Joel Griffin 12 ESX 2016 REPORT: MARINACE HONORED Lifetime Achievement recipient highlights awards and honors at Ft. Worth event Paul Rothman 14 RETAIL SHRINK RATES AT RECORD-LOW LEVELS Annual report shows theft as just 1.38 percent of overall sales Joel Griffin 16 BARNETTE TAKES HELM AT MERCURY Former AMAG exec takes over for industry vet Steve Wagner Steve Lasky 16 FRESH OFF THE WIRE CSAA to rename as The Monitoring Association; Electronic Security Association announces ESA Insurance Solutions; BBB, ESA, CSAA again sound the alarm on deceptive sales; Convergint Technologies closes fifth acquisition of the year 18 TOP HEADLINES FROM SECURITYINFOWATCH.COM COLUMNS 8 EDITOR'S NOTE No Big Deal? Research says telecoms and cable providers are finding the security road a tough one to travel Paul Rothman