Security Dealer & Integrator

OCT 2016

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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have adopted formal resolutions promoting verified alarms as a means to make more arrests and reduce property losses. ese resolutions see verified alarms as a force multiplier to combat crime. e resolution revolution was started by a PPVAR board member, Chief Chris Vinson of Highland Park, Texas. Chief Vinson encapsulated the ideas behind the PPVAR and draed the initial resolution, which was formally adopted by the Texas Police Chiefs Association (TPCA) at its annual meeting in Galveston. California Police Chiefs Association (CPCA) President Chief David Bejarano of Chula Vista, Calif., joined the PPVAR board and was instrumental in the California Chiefs unanimously adopting the resolution. ere is also movement at the national level. Sheriff Paul Fitzgerald, past president of the National Sheriffs Association (NSA), proposed the adoption of the same resolution at the NSA annual conference, and a revised version was passed. e FBI Academy, the influential training center for many of the nation's top law enforcement officers, also passed the resolution. A similar resolution is scheduled to be adopted by the International Association of Chiefs of Police (IACP) in October. Verified Alarm Training While the resolutions have been impactful, unquestionably the most important effort happening within PPVAR is the creation of a complete training curriculum for verified alarms based on the PPVAR audio and video best practices, as well as the Central Station Alarm Association (CSAA)'s newly revised CSV-01 verified alarm standard. e educational modules are designed by PPVAR to pro- vide standardized training for all the stakeholders in the alarm business — the central station operators, the 911 PSAP 42 Security Dealer & Integrator / www.SecurityInfoWatch.com October 2016 Central Station Monitoring Resource Guide 2016 Making Verified a Priority The PPVAR is making fast progress on the adoption, understanding and training of verified alarms By Keith Jentoft T he alarm industry is changing, and the Partnership for Priority Verified Alarm Response (PPVAR) is working hard to maximize the value of a monitored alarm system by building strong partnerships with law enforcement and the insurance industry, because verified alarms and priority response translates into more arrests and reduced losses. e concept is a win for all stakeholders and gives the consumer real value, ultimately creating a safer community. Aer working with law enforcement and completing its "Best Practices" for verified alarms (visit www.ppvar.org for more info), the PPVAR has been actively working with state and national law enforcement organizations to build the foundations for greater cooperation and increased effectiveness for verified alarm systems. Key projects include: formalized resolutions encouraging verified alarms and priority response; the creation of a professional online training program based on the Best Practices; and promotion of the message to insurance providers. Resolution Gains Steam rough its law enforcement members, the PPVAR has been successful in creating a unified definition of the term "verified alarm" to eliminate confusion. A verified alarm happens when a trained central station operator uses tech- nology to determine that an event is a probable crime in progress. e resolution encourages agencies to increase the priority of verified alarms with the goal of making more arrests, which is the ultimate deterrent, along with other potential benefits. e resolution is working — in fact, in the past few months, several major law enforcement organizations Training for 911 call center operators is designed to educate on verified alarms and working with central station operators. Photo: Wikimedia Commons

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