Security Dealer & Integrator

OCT 2016

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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October 2016 www.SecurityInfoWatch.com / Security Dealer & Integrator 43 call takers and the insurance underwriters. e goal is to train central station operators on the PPVAR best practices to assess threat levels and communicate to the PSAP call takers. e training for the 911 call takers is designed to educate them on verified alarms, explain the terms and language being used by the central station operators, and help provide clear and understandable communication that will result in arrests. e educa- tional modules for the insurers are designed to edu- cate the underwriters on the value of verified alarms to reduce property losses and help the industry maximize discounts for alarm systems. e foundation for the educational process is the cen- tral station operator training. e course is composed of seven modules, with both a video and an audio track. Online learning solutions are being developed based on input from subject matter experts on the PPVAR Train- ing Committee, which includes more than 12 members from various companies, both large and small, and pro- vides oversight for the training development process. e current goal is to have the first module completed before the end of the year. "is is the next important step for PPVAR," explains PPVAR President Larry Folsom. "e PPVAR Best Practices and the CSAA CVS-01 Verifi- cation Standard have solidified the idea of verified alarms. We will now be training operators on these concepts and making both the community and the end-user safer." PPVAR Growing e mission of PPVAR to promote alarm verification and prioritized police response is resonating with the alarm industry, and consequently, membership continues to grow. In the past month, industry giants ADT (with newly merged Protection 1) and Johnson Controls (with newly merged Tyco Integrated Security) have joined the organization, along with founding members such as Stanley, Honeywell and several Sonitrol companies. ese companies are helping with the training devel- opment initiatives and are contributing the time and tal- ent of its key leaders to the process. "Creating standards around technologies and services is critical for our indus- try to work with public safety — particularly with the advent of next-generation 911 systems and advancements in consumer devices," says Tom Nakatani, ADT Security Services' IT Director, Signals and Monitoring. ■ » Keith Jentoft is the founder of Videofied (acquired in 2016 by Honeywell Security & Fire) and an active member of PPVAR. The PPVAR is composed of volunteers with a passion to see priority response make a difference for their stakeholders and the consumer/citizen. Access resources and materials that describe both the message and the results at www.ppvar.org. 800-462-5353 info@quickresponse.net quickresponse.net Contact us TODAY to start securing your future! Your trusted partner in security. Your Source for Reliable Monitoring Services: n Security/Burglary/Fire/PERS n Two-way Voice/Remote Video/GPS n Access Control/Cellular GSM/ IP Alarm Quick Response has been providing dependable, cutting-edge monitoring services to alarm dealers for over 44 years. We provide comprehensive dealer internet access with 24-hour assistance, custom financing, marketing support and more. Monitoring Solutions www.SecurityInfoWatch.com/10746329

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