Security Dealer & Integrator

APR 2017

Find news and information for the executive corporate security director, CSO, facility manager and assets protection manager on issues of policy, products, incidents, risk management, threat assessments and preparedness.

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G eorge Orwell is in the news a lot these days. e primary driver of that activ- ity is his famous novel, 1984. In a lesser-known but equally fascinating essay written by Orwell in 1946, Politics and the English Language, he offers six rules for effective communication. As I re-read them today, they seem as relevant now as they probably were then. Can I first say that you really must read this essay! Check it out in its entirety at www.orwell.ru/library/ essays/politics/english/e_polit. It is just so remarkable that while he wrote this piece more than 70 years ago, he complains so bitterly about the usage of careless, con- fusing and unclear language that I thought it was just written today. In the essay, Orwell states: "Our civilization is decadent and our lan- guage must inevitably share in the general collapse." Here, according to George Orwell, are the six rules for effective com- munication and a thought or two on each from me: 66 Security Dealer & Integrator / www.SecurityInfoWatch.com April 2017 Insider Intelligence BY RIC MCCULLOUGH Effective Communication: Old is New Again 1 Never use a metaphor, simile, or other figure of speech which you are used to seeing in print. Orwell mentions worn-out metaphors like "stand shoulder-to-shoulder," "toe the line," "ride roughshod over," "Achilles' heel," and many others as examples of over-used metaphors that have lost their mean- ing. Take the time to create your own phrases that can evoke the kind of "visual image" you are trying to achieve. Do you think we have any over-used meta- phors in the security market? 2 Never use a long word where a short one will do. True that. 3 If it is possible to cut a word out, always cut it out. In today's busy times, try to communicate while visualizing people being able to read what you have to say on a smartphone screen without scrolling. 4 Never use the passive where you can use the active. "e dog ate my work assignment" is much better than "my work assignment was eaten by the dog." 5 Never use a foreign phrase, a scientific word, or a jargon word if you can think of an everyday English equivalent. e phrase "faux pas" seems to be used ad nauseam to the point where it is now a bona fide problem. See what I did there? 6 Break any of these rules sooner than say or do anything outright barbarous. What exactly does it mean to not be outright barbarous? Well, it could mean to not be harsh or cruel and try not to show a lack of culture. You know, like when the nuns used to tell me not to eat with my fingers while my elbows were perched on the table. Don't do that and don't write like that. Orwell did begin his guidelines with some really good advice: "Probably it is better to put off using words as long as possible and get one's meaning as clear as one can through pictures and sensations. Aerward one can choose – not simply accept – the phrases that will best cover the meaning." Not only does this practice get us closer to using clear, specific, concrete language, but it results in writing that grounds our readers in the sensory world we all share to some degree, rather than the airy word of abstract thought and belief that we do not. You just have to love this level of passion for the writ- ten word. It is timeless and it proves the point that clear, concise and effective communication never goes out of style. ■ » Ric McCullough is vice president of sales and customer service for PSA Security Network. To request more information about PSA, visit www.securityinfowatch .com/10214742.

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