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Security Dealer & Integrator (USPS 460-650), (ISSN 1941-0891, print; ISSN 2157-507X, online) is published monthly by SouthComm Business Media, LLC. 1233 Janesville Avenue, Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI 53538 and additional mailing offices. POSTMASTER: Send address changes to Security Dealer & Integrator, PO Box 3257, Northbrook, IL 60065-3257. Canada Post PM40612608. Return undeliverable Canadian addresses to: Security Dealer & Integrator, PO Box 25542, London, ON N6C 6B2. Subscriptions: Individual subscriptions are available without charge in the U.S. to qualified subscribers. Publisher reserves the right to reject non-qualified subscriptions. Subscription prices: U.S. $52 per year, $98 two year; Canada/Mexico $72 per year, $139 two year; All other countries $103 per year, $196 two year. All subscriptions payable in U.S. funds, drawn on U.S. bank. Canadian GST#842773848. Back issue $10 prepaid, if available. Printed in the USA. Copyright 2017 SouthComm Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recordings or any information storage or retrieval system, without permission from the publisher. SouthComm Business Media, LLC does not assume and herby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as official expressions of the publishers, unless so stated. The publishers do not warrant, either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions offered by the authors of said articles. COLUMNS 8 EDITOR'S NOTE The Complacency Battle Our efforts for the security and safety of people and facilities are working, but vigilance remains the key Paul Rothman 16 LEGAL WATCH Baker vs. ADT Resolved A look at the ramifications of the class action settlement Eric Pritchard 26 TECH TRENDS Your Money or Your (Digital) Life The recent ransomware attack should raise awareness for both security companies and clients Ray Coulombe DEPARTMENTS 52 NEW PRODUCTS 54 PRODUCT SPOTLIGHT: VIDEO RECORDING AND STORAGE 55 ADVERTISER INDEX 56 MARKETPLACE 58 LAST WORD: CAUGHT ON CAMERA AT PSA TEC MEMBER 6 Security Dealer & Integrator / www.SecurityInfoWatch.com June 2017 June 2017 Contents Published by SouthComm Business Media, Inc PO Box 803 1233 Janesville Ave Fort Atkinson WI 53538 920-563-6388 800-547-7377 Vol. 39 • No. 6 EDITORIAL Editor in chief | Paul Rothman PO Box 366 1595 Peachtree Parkway, Suite204 Cumming, GA 30041 800-547-7377, ext. 2226 prothman@Southcomm.com Editorial director | Steve Lasky 800-547-7377, ext. 2221 slasky@Southcomm.com Expert contributors Ray Coulombe - Tech Trends Greg Kessinger - Fire & Life Safety Eric Pritchard - Legal Watch SALES Group publisher | Nancy Levenson-Brokamp 800-547-7377 ext. 2702 nbrokamp@Southcomm.com Northeast US & East Canada | Janice Welch 800-547-7377 ext. 6288 jwelch@Southcomm.com Midwest | Brian Lowy 800-547-7377 ext. 2724 brlowy@Southcomm.com Western US & Western Canada | Bobbie Ferraro 310-800-5252 bferraro@Southcomm.com Display/classified | Kristy Dziukala 800-547-7377 ext. 1324 kdziukala@Southcomm.com PRODUCTION Production manager | Jane Pothlanski jpothlanski@Southcomm.com Art director | Bruce Zedler bzedler@Southcomm.com Audience development manager | Terri Petitt tpetitt@Southcomm.com SOUTHCOMM INC. Chief executive officer | Chris Farrell Chief financial officer | Bob Mahoney Chief operating officer | Blair Johnson EVP, public safety & security | Scott Bieda VP Events, public safety & security| Ed Nichols VP, production operations | Curt Pordes VP, technology | Eric Kammerzelt Subscription customer service Toll-Free 877-382-9187; Local 847-559-7598 Circ.SecDealer@omeda.com Article reprints • Brett Petillo Wright's Media 877-652-5295, ext. 118 bpetillo@wrightsmedia.com 40 OTHER FEATURES 40 VIDEO SURVEILLANCE Embracing IT in Video Surveillance How integrators can harness the data to provide the services their clients demand Brandon Reich 44 TECHNOLOGY FOCUS Profits in Power Advanced solutions can help integrators develop new RMR streams Ronnie Pennington 46 FIRE & LIFE SAFETY Request to Exit Compliance How a code interpretation might lead to a mandated change in RTE hardware Greg Kessinger 48 MARKET FOCUS Data Center Access Control Peeling the layers of security Jason Patterson & Dave Rogers 49 Data Center Security Best Practices Steven Anson 50 YOUR BUSINESS Get Goal-Oriented Nine ways for owners and managers to set and achieve objectives for their business William Lynott